Kokart's Aquaguard Service Management System helps water purifier dealers and service centers handle complaints, AMC contracts, technician dispatches, and spare parts inventory — all in real time.
Live Service Dashboard
From complaint logging to spare parts billing — all in one system.
Log complaints via phone, WhatsApp, or web portal. Auto-assign to available technicians based on location and skill.
Create, renew, and track Annual Maintenance Contracts. Auto-alert customers 30 days before expiry.
Assign jobs, track technician locations, and view daily workload to ensure balanced and timely dispatch.
Track filter, membrane, UV lamp, and other spare parts stock. Set reorder levels and manage supplier orders.
Generate GST-compliant service invoices with parts cost, labour charges, and AMC adjustments automatically.
Customers can raise complaints, track technician ETA, and view service history from a dedicated portal.
Customer calls, WhatsApps, or submits complaint online. Ticket is auto-created instantly.
System auto-assigns nearest available technician. Customer receives SMS with ETA and technician details.
Technician updates job status on mobile app, records parts used, and collects digital signature.
Auto-generated invoice is sent via WhatsApp. Customer rates service and closes the ticket.
Modernise your Aquaguard service operations with Kokart today.
Book a Free Demo Call Us